Terms & Conditions
Please find the terms & conditions for Hotel Pettra Santiago below.
Rates are subject to VAT 19%. All foreign customers, not resident in Chile, are exempt from paying VAT 19% on all their personal expenses during their stay if the payment of their invoice is in US dollars, directly at the Hotel at the time of check out with any payment method. Passport and migration card delivered when entering the country must be presented.
Rates includes breakfast in the hotel’s restaurant. They also include Welcome Drink, Wi-Fi connection in the rooms and public areas, bottle of water, Nespresso coffee machine and capsules in the room, parking, sauna, swimming pool in the hotels that provide that service.
The check-in time for all guests is at 3:00 p.m. The check-out time for all guests is at 12:00 hrs. (noon).
Any individual reservation can be canceled or modified without cost up to 24 hours before the arrival of the guest. Cancellations will only be valid, as long as they have a cancellation number delivered by our Reservations Department.
For cancellations, modifications after the deadline and No-Show (guest does not show up) the hotel will charge the corresponding rate for the first night of accommodation plus VAT